Shipping policy

Shipping Policy

1. Order Processing Time
All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

2. Delivery Time
We aim to deliver orders across Pakistan within:

Major Cities: 2–4 business days

Other Areas: 3–6 business days

Delivery times may vary due to unforeseen circumstances such as weather conditions, courier delays, or high order volumes.

3. Shipping Charges

Standard Delivery: Calculated at checkout or offered free on selected promotions

Any additional charges (if applicable) will be clearly mentioned before order confirmation

4. Order Tracking
Once your order is shipped, you will receive a tracking number via SMS or email to monitor your delivery status.

5. Cash on Delivery (COD)
We offer Cash on Delivery service across Pakistan. Please ensure that someone is available to receive and pay for the order at the provided address.

6. Failed Delivery Attempts
Our courier partners may attempt delivery up to 2–3 times. If the order remains undelivered, it may be returned to us. Re-delivery may require additional charges.

7. Address Accuracy
Customers are responsible for providing accurate shipping details. We are not liable for delays or failed deliveries due to incorrect or incomplete addresses.

8. Delays & Exceptions
While we strive to deliver on time, delays may occur due to factors beyond our control. We appreciate your patience and understanding in such cases.

9. Contact Us
For any shipping-related queries, feel free to contact our support team through our website or social media platforms.